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The new General Data Protection Regulation (GDPR) comes into force on 25 May 2018 across all EU member states. All organisations, irrespective of sector or size, has a legal obligation to comply with the new laws.

The regulation aims to:

  • Safeguard the personal data privacy rights of individuals.
    Heighten accountability for how personal data is acquired and handled.


The GDPR applies to organisations (and sole traders) who:

  • collect, share and use the personal data of EU/EEA residents; or, who
    offer goods and services to, or monitors EU/EEA residents.


GDPR bestows a number of rights to EU citizens but they are summarised by the DPC as follows:

  • The Right to be informed
  • The Right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • The right not to be subject to automated decision-making, including profiling


TicketSolve, in partnership with our Marketing & Development Manager Eric Hennelly Flanagan, has developed a handy guide to GDPR for arts and cultural organisations. Whilst the document is not a full exhaustive list of what needs to be done, it will provide organisations with a handy point of reference for their journey to full compliance.

Download Ticketsolve Guide To GDPR >>>