Accessibility
Riverbank Arts Centre is an inclusive venue which is fully committed to providing a range of access facilities to ensure that every patron, regardless of abilities, has every opportunity to experience the arts. If you are planning to visit Riverbank and have any additional access requirements please contact our Box Office on 045 448327 or email boxoffice@riverbank.ie
Wheelchairs & Mobility Aid Users
Our auditorium has two dedicated wheelchair spaces. These wheelchair accessible spaces are located in the front row. The wheelchair spaces can only be booked via the Box Office.
If you are a mobility aid user, or have mobility requirements, please contact our Box Office directly on 045 448327 when booking your ticket and our staff will do their best to accommodate your needs.
Parking
There are two disabled parking spaces available outside the front of Riverbank. Parking is €1 per hour for a maximum of 2 hours Monday-Saturday 9:30am-5:30pm. Parking is free outside of these hours.
Lift
A lift located in the Foyer provides access to the lower ground floor where the auditorium, McKenna Gallery and toilet facilities are available.
Guide & Hearing Dogs
Guide & hearing dogs are more than welcome to attend performances with their users. Please contact the Box Office directly when booking tickets so that we can ensure you are allocated suitable seating.
Loop System
We have a loop system in place in our auditorium. Please inform Box Office ahead of your arrival if you require this system.
Adapted Toilets
Adapted toilets are located on the lower ground floor.
Baby Changing
Baby changing facilities are located in the toilet facilities on the lower ground floor.
Ramp Access
There is a wheelchair ramp to the right of the building which leads directly into the Foyer where Box Office, the Children’s Gallery and café are located.
Carer Tickets
Carers tickets are available on Riverbank events including cinema. However, different companies and promoters who we work with may have different policies regarding their carers tickets. This means that sometimes you may receive a free carer seat for one show but not for another. As this changes on an event by event basis, it is best to check the event you are interested in with our Box Office team. Carers tickets are not available to purchase online but can be booked with our Box Office team in person or by phone on 045 448327.
Buggies/Pushchairs/Car seats
Buggies, pushchairs and car seats are not permitted in the auditorium for health and safety reasons. Our Front of House staff will advise you on where to leave your buggy/pushchair/car seat during an event.